Description: The Nurse Navigator coordinates patient-centered care across the continuum of services. This role guides patients and families through the healthcare system, provides education, identifies and helps address barriers to care, facilitates communication among care teams and community resources, and monitors outcomes to promote safe, timely, and effective care.
Responsibilities:
Demonstrates commitment to McLeod Health’s mission, vision, and values while maintaining service excellence standards that support quality care and operational excellence.
Coordinates comprehensive, patient-centered care across the continuum using established clinical, administrative, research, and educational standards.
Educates patients, families, staff, and providers on care plans, available services, risk reduction, and evidence-based health practices.
Assesses patient needs, identifies barriers to care, and develops individualized navigation plans that promote timely access to appropriate services and resources.
Tracks patient outcomes and program measures, analyzes trends, and supports quality-improvement initiatives that enhance clinical and service outcomes.
Promotes informed health decisions and provides education regarding behaviors, risk factors, treatment plans, and follow-up care.
Serves as a patient advocate and liaison among patients, families, physicians, care teams, hospital departments, and community agencies.
Facilitates interdisciplinary collaboration and timely communication to support continuity of care, efficient resource utilization, and optimal outcomes.
Builds and maintains collaborative relationships with healthcare providers and community partners to support consistent patient-management practices.
Evaluates the operational and financial impact of navigation initiatives to support long-term program effectiveness and sustainability.
Performs additional duties as assigned to support departmental and organizational goals.
Qualifications:
Licenses & Certifications
Required:
Registered Nurse (RN) required upon hire.
Basic Life Support (BLS) required upon hire.
Education & Experience
Required:
Graduate of an accredited Nursing program
Preferred:
Bachelor's Degree in Nursing
Requirements:
Licenses and Certifications:
Registered Nurse
Basic Life Support
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.