This is a Part Time position for 20 hours per week. Required hours on Tuesday & Wednesday 8:00 AM - 3:30 PM and Friday 8:00 AM - 2:30 PM with ability to cover additional days as needed.
The Patient Navigator RN will assists in the intake process from initial patient contact to any follow-up requirements. This position will manage each account to improve the patient experience. Identifies patients with specific diagnoses and connects those patients to coordinated care management. Educates patients on care management options in accordance with policies and procedures.
Responsibilities
CUSTOMER SERVICE RESPONSIBILITIES:
- Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department. Works with Administrator/Physician and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions. Maintains patient confidentiality and adheres to HIPAA laws.
Qualifications
POSITION QUALIFICATIONS:
Bachelor of Science Degree in Nursing required
Master’s degree in Informatics or related health care field preferred
RN license required American Heart Association BLS required
1 year of experience required Strong verbal & oral communication skills
Experience in EMR – NextGen system a plus
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Saint Vincent Medical Group, within Saint Vincent Physician Services, strives to provide patient-centered healthcare and invite our patients and their families to be a part of the care team as shared members in the decision-making and treatment process. Skilled physicians and a caring, compassionate staff focus on helping each patient have a positive and hassle-free experience with personalized attention. Our modern, comfortable facilities are equipped with advanced diagnostic and treatment technologies and are conveniently located.
Join our dedicated healthcare team where compassion meets innovation! As a Registered Nurse with us, you'll have the opportunity to make a meaningful impact in patients' lives while enjoying a supportive work environment that fosters professional growth and work-life balance. Ready to be a vital part of our mission? Apply today and bring your passion for nursing to a place where it truly matters!
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status