Overview
Responsibilities
Qualifications
YNHHS Requisition ID
195653
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
To call discharged Emergency Department patients at home to follow up on their care.
EEO/AA/Disability/Veteran
Responsibilities
- 1. Responsible for using EPIC reports to identify ED patients that were discharged .
- 2. Responsible for calling discharged patients to follow up on their visit and provide any necessary clarification of discharge instructions.
- 3. Provides service recovery as needed.
- 4. Calls to be made within 48 hours of patient discharge.
Qualifications
EDUCATION
Graduate of an accredited school of nursing (Diploma, AD, BS, BSN)
EXPERIENCE
2 years ED experience
LICENSURE
RN In State of CT or Permit; Basic Life Support (BLS)
SPECIAL SKILLS
Computer skills, strong service excellence telephone skills
PHYSICAL DEMAND
May be exposed to infectious diseases. Moderate stress. Light Duty.
YNHHS Requisition ID
195653