Job Summary and Responsibilities
As a Quality Review RN, you will be responsible for the improvement of clinical quality initiatives and patient experience for CommonSpirit Medical Group (TN/GA)
Every day, you will act as a subject matter expert for ambulatory clinical quality metrics and reporting, with a strong focus on patient safety, clinical excellence, patient experience, and efficient workflows.
To be successful in this role, you will collaborate with Operations in a dyad leadership model to champion improvement, embed evidence-based practices, and advance our culture of high reliability.
As a key representative, you will provide clinical leadership across a wide range of enterprise forums and committees.
- Strategic Leadership: Promotes and models service excellence at all times. Integrates patient experience
strategies to ensure all clinic locations meet outlined goals. - Quality Management: Implements quality functions across ambulatory clinics. Identifies opportunities for process
improvement, patient safety enhancements, and risk reduction. Completes quality audits and chart reviews as
requested. - Clinical Oversight: Provides clinical expertise and support to ensure compliance with evidence-based practices
and regulatory requirements. Educates and trains physicians, advanced practice providers, and clinic staff
including, but not limited to clinical competencies, emergency preparedness, and strategies to improve
quality/safety of care provided and patient experience. - Data Analytics: Serves as subject matter expert for analysis of patient experience metrics and clinical quality
data. - Operational Support: Supports market leadership in operating reviews and action plans. Hardwires
management/employee practices to ensure exceptional service standards. - Safety & Compliance: Supports patient safety initiatives. Investigates and facilitates resolution of patient safety
events in collaboration with clinic management.
Required
- Registered Nurse: TN (RN:TN)
- Registered Nurse: GA (RN:GA)
- 4-6 years Healthcare Experience
Preferred
- Bachelors Of Nursing
CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.