Primary City/State:
Tucson, Arizona
Department Name:
Home Care Team-Tucson
Work Shift:
Day
Job Category:
Clinical Care
Help lead health care into the future. Make real change in health care with the freedom to innovate and highly trained staff to execute your vision. Apply today to join the Banner Health leadership team.
Why You'll Love This Role
- This is a growth opportunity, not a turnaround — the branch already runs well!
- Built-in referral streams through Banner's integrated health system
- A team that is eager for strong clinical leadership and guidance
- Make a real impact in a market that is primed and ready to grow
What You'll Do
- Lead day-to-day operations for the Tucson Home Health market
- Manage and inspire a team of 25+ clinicians
- Oversee an Average Daily Census of 110–125 patients
- Drive growth, marketing, and clinical quality initiatives
- Provide evidence-based clinical feedback and mentorship to your team
- Utilize Home Care Home Base software
You're a Great Fit If You...
- Have experience as a DON, Director, Administrator, or Branch Director in home health
- Have a proven track record of growth in home health operations
- Are local to Tucson and know the market well
- Are passionate about clinical quality and team development
- Are ready to be the leader this team has been waiting for!
Perks Include
- Competitive pay and benefits through Banner Health
- Walk into a branch that is operationally strong and ready to grow
- Be part of one of the largest nonprofit health systems in the country
- Opportunities for career growth and advancement
- A collaborative team culture that values your expertise
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.
Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results.
POSITION SUMMARY
This position provides strategic nursing leadership and clinical administration for the Home Care service line, with direct accountability for patient care quality, clinical outcomes, nursing practice standards, education, safety, fiscal outcomes and regulatory compliance. Grounded in the framework for professional nursing practice and development, this role champions evidence-based care delivery and fosters a professional practice environment across the Home Care continuum. This position holds full accountability for clinical operations, caregiver education, patient safety, financial stewardship, quality outcome management, and workforce development within the Home Care service line.
CORE FUNCTIONS
1. Champions professional nursing practice across the Home Care service line by developing, implementing, and evaluating planning structures and processes designed to optimize clinical and organizational outcomes. Recruits and retains top clinical talent through effective communication, performance management, and individualized professional development plans. Fosters a team environment by instilling a cooperative atmosphere, patient centered care, promoting inter-professional collaboration, and encouraging constructive dialogue. Communicates with staff in a manner that is respectful of workforce and patient/family diversity.
2. Demonstrates a comprehensive understanding of Home Care clinical operations and motivates nursing staff to perform at the highest level to achieve quality outcomes in balance with financial stewardship. Assures a measurable, outcome-focused, systematic approach to care delivery across the home care continuum. Leads the development, implementation, and evaluation of evidence-based, quality clinical nursing practice consistent with current nursing research and national practice standards. Assumes a leadership role in collaborating with other healthcare providers, community partners, and philanthropic and outreach activities to advance Home Care nursing practice.
3. Provides leadership for the Home Care service line/division, ensuring its strategic and fiscal growth and positioning the organization as a market leader with employees, physicians, and the community. Develops and supports an integrated business development plan to assure volume targets and referrals are met.
4. Produces results that meet or exceed identified strategic, clinical, and operational targets. Assures performance in clinical operations, financial stewardship, human resources, and quality outcomes meet or exceed established targets. Directs and provides oversight to the management of clinical operations, quality and safety programs, and nursing practice with a focus on results and evaluation of outcomes data. Leads the effective management of human resources including staff turnover, retention outcomes, and staff satisfaction within the Home Care nursing workforce.
5. Assumes full accountability for clinical outcomes and ensuring clinical excellence within the Home Care service line. Coordinates nursing services with other leaders and administrators to achieve shared goals. Ensures that all nursing care delivered meets or exceeds regulatory, accreditation, and professional practice standards, including Medicare, State, Joint Commission, and CMS requirements. Actively participates in system-wide nursing leadership initiatives and contributes to the advancement of nursing practice across Banner Health.
6. Achieves financial targets. Maintains financial accountability while not losing site of clinical quality and service excellence. Meets all revenue, expense, productivity, and operating margin targets. Provides leadership in the development, implementation and evaluation of new and re-engineered programs, service, products and markets, to address the changes in the health care environment. Uses creativity in the delivery of services and products in a highly competitive managed care market. Ensures that planning within the department is done in a manner to support system strategic direction.
7. Ensures competency of Home Care nursing staff through appropriate hiring, onboarding, training, developing, evaluating, coaching to strengths, and disciplining subordinate staff. Creates an environment of clinical accountability in the areas of nursing practice, service excellence, and results. Assesses overall staffing effectiveness by ensuring the appropriate number, competency, skill mix, and licensure of nursing staff are engaged in the provision of Home Care services. Establishes high-performance standards for service outcomes and works with leadership team to meet standards and continually improve patient satisfaction and loyalty. Recruits and retains top talent through effective communication, performance management, and professional development. Fosters a team environment by instilling a cooperative atmosphere, promoting collaboration, and encouraging constructive conflict.
8. Utilizes all aspects of continuous performance improvement to provide a positive service excellence culture with safe, best practice care delivery. Provides care in a fiscally responsible manner through continuous process improvement and through the collaboration of multiple disciplines. Provides direction for process improvement activities, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes and evaluation of utilization patterns and other program outcomes.
MINIMUM QUALIFICATIONS
Requires a level of business and clinical knowledge as normally obtained through the completion of a BSN degree or 3 years of clinical experience.
Must possess a strong knowledge and understanding of Home Care nursing operations as normally demonstrated through 5 years of progressive home care leadership experience.
Requires a current RN license in state of practice. Requires BLS certification.
May require current clinical and/or administrator licensure in state of practice based on regulatory requirements and clinical scope.
Must possess a strong knowledge and understanding of nursing practice standards, and financial management of healthcare operations.
Knowledge of the requirements of various regulatory and accrediting agencies, including Medicare, State, Joint Commission, and CMS, as applicable. Requires strong written and oral communication skills. Must demonstrate strong decision-making, critical thinking, and group facilitation skills along with the ability to lead change and rapidly prioritize needs. Analytical and critical thinking skills are required to integrate and interpret clinical and operational data from diverse sources.
Must be highly computer literate.
Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
BSN preferred for Home Care service line.
Experience as a Director of Clinical Services, Branch Director, or similar leadership role within home care that would provide experience in the regulatory oversight of clinical operations.
Additional related education and/or experience preferred.
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